Account and Order Management
Before you are able to purchase library books or prescribed materials for your students and staff, you will need to load an account balance in Engage. T...
Thu, 9 Jan, 2025 at 2:41 PM
The Orders page in Engage enables you to review transactions relating to library purchases, retail purchases, and Engage credit purchases via EFT. From her...
Thu, 9 Jan, 2025 at 2:41 PM
If you've made library purchases, retail purchases, or you've purchased credit via EFT to top up your account balance in Engage and you need an invo...
Thu, 9 Jan, 2025 at 2:42 PM
If you need an invoice to top up your institution's account balance in Engage, you can do so in a few simple steps. Only users with the Finance role...
Thu, 9 Jan, 2025 at 2:42 PM
If you need to, you can easily add a custom reference to your order (which will also display on the invoice) in Engage. To add a custom reference to yo...
Thu, 9 Jan, 2025 at 2:44 PM
Since Snapplify’s catalogue comprises hundred of thousands of books and serves multiple levels of educational institutions, you may come across books that y...
Thu, 9 Jan, 2025 at 2:45 PM
When you set your retail purchasing mode to retail requests, your users will be able to request that specific ebooks in the Engage store are purchased for t...
Thu, 9 Jan, 2025 at 2:45 PM
Once you have set up retail requests, your institution’s admin, teachers, and students will be able to request ebooks from the Engage store. This articl...
Thu, 9 Jan, 2025 at 2:46 PM
If your institution has retail requests activated for Admins only, an admin user can request a title for themselves or on behalf of another user. This...
Thu, 9 Jan, 2025 at 2:46 PM
We've made it easy to buy outstanding prescribed titles for specific users using your institution's Engage credit. If your institution purchase...
Thu, 9 Jan, 2025 at 2:47 PM
