This article is for IT ADMINISTRATORS. 


Your mobile device should automatically connect to an available Snappbox on your network. If it doesn't do that, do not panic! You can manually connect to a preferred Snappbox using the Snappbox address or host-name.

This may look slightly different, so be sure to follow the directions for the device you're using. 


Android & Chrome OS

  1. Open the Snapplify Reader on your device.
  2. Tap on the three horizontal lines.
  3. Scroll down and tap on ‘Settings’.
  4. Under the ‘Manual Snappbox’ section, tap on ‘Tap to add your own Snappbox IP’.
  5. You will then be prompted to add the IP address of the Snappbox. Enter the IP address and tap ‘OK’.

iOS

  1. Open the iOS settings on your device.
  2. Scroll down to the Snapplify Reader app and tap on it.
  3. Tap on the blank space beneath ‘MANUAL SNAPPBOX’.
  4. Enter the IP address or hostname of the Snappbox.

Windows and macOS

  1. Open the Snapplify Reader on your device.
  2. Click on the cog/gear icon.
  3. Click on the Snappbox setting.
  4. Under the ‘Manual’ section, there will be the option to enter the Snappbox IP address. Enter the Snappbox IP address and click on ‘Find Snappbox’.
Need help? Use the live chat in the bottom right corner of your screen or email us at help@snapplify.com.