If you've accidentally deleted an ebook, audiobook, or resource from your Snapplify Reader account, don't worry—you can easily re-download it.
To re-download a deleted item in the Snapplify Reader app, follow the instructions for your specific device:
iOS and Android
- Navigate to the 'Archived' tab in your Snapplify Reader app, where all deleted items are stored for easy re-download. Hold down on the ebook, audiobook, or resource you wish to re-download, or tap the vertical ellipses (the three vertical dots) below the jacket image.
- Select 'Download' from the pop-up menu to re-download the selected item to your device.
Windows and macOS
- Click 'Archived' in the navigation menu.
- Once you find the item you want to re-download, hover the cursor over the jacket image. A download icon will appear. Click the download icon to download the title again. (If you don't see the download icon, click on the title,and then select 'Download' from the pop-up box.)
To view the title with the rest of the ebooks, audiobooks and resources in your library, you'll first need to unarchive it.
Need help? Use the live chat in the bottom right corner of your screen or email us at [email protected].